Event Management - Tag - Martin P Lopez | Power Platform Consultant https://martinplopez.com/tags/event-management/ Event Management - Tag - Martin P Lopez | Power Platform Consultant Hugo -- gohugo.ioenhello@martinplopez.com (Martin) hello@martinplopez.com (Martin)Thu, 26 Mar 2026 00:00:00 +0000 “Can I Bring Someone?” Solving Plus-One Waitlisting in Customer Insights Journeys (Part 1) https://martinplopez.com/posts/customer-insights-waitlist-1/ Thu, 26 Mar 2026 00:00:00 +0000 Martin https://martinplopez.com/posts/customer-insights-waitlist-1/ Events are rarely a solo experience.

In many scenarios, attendees want to bring a guest — a colleague, a partner, or a friend. But in Dynamics 365 Customer Insights – Journeys, handling “plus one” scenarios is not supported out-of-the-box.

This creates a real problem:

  • Your event shows 1 registration
  • But 2 people actually show up

Multiply that across dozens of attendees… and suddenly your event is over capacity.

In this article, I’ll show you how to solve this using:

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