Independent Dynamics 365 Architect, specialized in Customer Insights – Journeys. I help marketing teams at medium-to-large enterprises ship CI-J properly.https://martinplopez.com/https://martinplopez.com/writing/cij-webapp-setup-branding/https://martinplopez.com/writing/cij-webapp-setup-branding/Learn how to configure, customize, and deploy a Dynamics 365 Customer Insights - Journeys event web app using AI-assisted branding and static hosting.Fri, 17 Jul 2026 00:00:00 GMTDynamics 365 Customer Insights JourneysEvent ManagementAzure Static Web AppsPower Platform Developmenthttps://martinplopez.com/writing/acp-customer-insights-journeys/https://martinplopez.com/writing/acp-customer-insights-journeys/Learn why Advanced Connector Policies can block Customer Insights - Journeys from publishing journeys, which connector needs to be allowed, and how to configure your policy without interrupting marketers.Fri, 03 Jul 2026 00:00:00 GMTDynamics 365 Customer Insights JourneysDataversePower AutomatePower Platform Developmenthttps://martinplopez.com/writing/leads-customer-insights-journeys-events/https://martinplopez.com/writing/leads-customer-insights-journeys-events/Learn how to invite Leads to Customer Insights Journeys events while keeping the generated Contact and original Lead connected using Power Automate.Fri, 19 Jun 2026 00:00:00 GMTDynamics 365 Customer Insights JourneysMarketing AutomationPower AutomateLead ManagementEvent ManagementPower Platform Developmenthttps://martinplopez.com/writing/teamsv2-customer-insights-journeys/https://martinplopez.com/writing/teamsv2-customer-insights-journeys/Learn how to configure Teams Webinar V2 authentication for Dynamics 365 Customer Insights Journeys, including the required Entra app registration, Graph permissions, federated credentials, and Teams access policy.Fri, 05 Jun 2026 00:00:00 GMTDynamics 365 Customer Insights JourneysMarketing AutomationPower PlatformWebinarPower Platform DevelopmentMicrosoft Teamshttps://martinplopez.com/writing/no-reply-customer-insights-journeys/https://martinplopez.com/writing/no-reply-customer-insights-journeys/Learn how to configure Reply-to addresses for no-reply senders in Dynamics 365 Customer Insights Journeys without building custom journeys, triggers, or Power Automate flows.Fri, 22 May 2026 00:00:00 GMTDynamics 365 Customer Insights JourneysMarketing AutomationPower PlatformPower Platform Developmenthttps://martinplopez.com/writing/customer-insights-lead-scoring/https://martinplopez.com/writing/customer-insights-lead-scoring/Learn how Lead Scoring works in Dynamics 365 Customer Insights Journeys, when to use it, and how to build practical scoring models that improve lead qualification and sales focus.Thu, 07 May 2026 00:00:00 GMTDynamics 365 Customer Insights JourneysLead ScoringMarketing AutomationDynamics 365 SalesPower PlatformPower Platform Developmenthttps://martinplopez.com/writing/customer-insights-waitlist-2/https://martinplopez.com/writing/customer-insights-waitlist-2/In Part 2 of this series, learn how to design reactive registration journeys in Dynamics 365 Customer Insights - Journeys that automatically respond when attendees or their guests are placed on a waitlist.Fri, 10 Apr 2026 00:00:00 GMTPower PlatformDynamics 365 Customer Insights JourneysMarketing AutomationWaitlistingEvent ManagementPower Platform Developmenthttps://martinplopez.com/writing/customer-insights-waitlist-1/https://martinplopez.com/writing/customer-insights-waitlist-1/Learn how to handle plus-one event registrations in Dynamics 365 Customer Insights Journeys using waitlists and Power Automate. Extend the out-of-the-box event logic to avoid overbooking and improve attendee management.Thu, 26 Mar 2026 00:00:00 GMTPower PlatformDynamics 365 Customer Insights JourneysMarketing AutomationWaitlistingEvent ManagementPower Automatehttps://martinplopez.com/writing/custom-help-page-event/https://martinplopez.com/writing/custom-help-page-event/Discover how to use Custom Help Panes in model-driven apps to guide users in Dynamics 365 Customer Insights - Journeys. Improve adoption and reduce training with contextual in-app help.Fri, 13 Mar 2026 00:00:00 GMTDynamics 365 Customer Insights JourneysMarketing AutomationPower PlatformPower Platform Developmenthttps://martinplopez.com/writing/dataverse-delete-file/https://martinplopez.com/writing/dataverse-delete-file/Learn how to delete and clean up Dataverse file column data using Power Automate. This step-by-step guide shows how to safely remove file attachments and optimize storage in Microsoft Dataverse.Fri, 20 Feb 2026 00:00:00 GMTDataversePower AutomateFile ColumnsPower PlatformPower Platform Developmenthttps://martinplopez.com/writing/power-automate-ai-personalized-emails-dataverse/https://martinplopez.com/writing/power-automate-ai-personalized-emails-dataverse/Learn how to use AI prompts in Power Automate to generate personalized emails using Dataverse contact data, adding context and intelligence to your automations.Thu, 18 Dec 2025 00:00:00 GMTPower PlatformArtificial IntelligencePower Platform DevelopmentPower AutomateCopilothttps://martinplopez.com/writing/dynamic-thank-you-page-dynamics-365/https://martinplopez.com/writing/dynamic-thank-you-page-dynamics-365/Learn how to turn your thank-you page into a high-value engagement tool using dynamic form data in Dynamics 365 Customer Insights - Journeys.Wed, 26 Nov 2025 00:00:00 GMTPower PlatformDynamics 365 Customer Insights JourneysMarketing AutomationPower Platform DevelopmentPower Pageshttps://martinplopez.com/writing/build-event-website-power-pages-dynamics-365/https://martinplopez.com/writing/build-event-website-power-pages-dynamics-365/Learn how to quickly build a live, branded event website using Microsoft Power Pages and Dynamics 365 Customer Insights – Journeys. No code, just results.Sun, 09 Nov 2025 00:00:00 GMTPower PlatformDynamics 365 Customer Insights JourneysMarketing AutomationPower PagesPower Platform Developmenthttps://martinplopez.com/writing/solution-health-hub-customer-insights-journeys/https://martinplopez.com/writing/solution-health-hub-customer-insights-journeys/Discover how the Solution Health Hub prevents downtime in Dynamics 365 Customer Insights Journeys by auto-fixing common errors before they impact campaigns.Sun, 26 Oct 2025 00:00:00 GMTPower PlatformDynamics 365 Customer Insights JourneysMarketing AutomationTroubleshootingSolution Health HubPower Platform Developmenthttps://martinplopez.com/writing/dataverse-ssis-merge-duplicates/https://martinplopez.com/writing/dataverse-ssis-merge-duplicates/How to bulk-merge duplicate Contacts and Accounts in Microsoft Dataverse using SSIS and KingswaySoft: matching, normalization, ranking, previewing, and safe execution.Sun, 12 Oct 2025 00:00:00 GMTPower PlatformDataverseDynamics 365SSISKingswaySoftData Qualityhttps://martinplopez.com/writing/custom-form-submission-validation/https://martinplopez.com/writing/custom-form-submission-validation/Prevent one user to register twice for a Dynamics 365 Customer Insights Journeys Event. Use the Form Submission Validation logic to achieve this.Mon, 22 Sep 2025 00:00:00 GMTPower PlatformDynamics 365 Customer Insights JourneysMarketing AutomationPower Platform Development